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Privacy Policy

Last Updated: October 2025

Privacy Policy

Last Updated: May 2026

The Forge Premier Training (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://forge.training or engage with our services.

By accessing or using our website or services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with us, you may provide personal information including, but not limited to:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Address (for billing or verification)
  • Payment or transaction details
  • Fitness or wellness information you voluntarily provide during consultations or programs

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed, dates, and times of visits
  • Referring website or source
  • Interaction data with forms, links, or buttons

We use cookies and analytics tools to support website functionality, performance monitoring, and marketing optimization. You may control cookies through your browser settings.

1.3 Information From Third Parties

We may receive information about you from trusted third parties such as:

  • Payment processors or financial institutions
  • Scheduling, booking, CRM, or membership platforms
  • Marketing, analytics, or advertising partners
  • Referral or promotional programs

2. How We Use Your Information

We use the information we collect to:

  • Process membership sign‑ups, payments, and renewals
  • Schedule training sessions, recovery services, and consultations
  • Communicate confirmations, reminders, updates, and service notifications
  • Provide customer support and respond to inquiries
  • Improve and personalize your experience
  • Send promotional communications only where you have provided consent
  • Maintain the security and integrity of our systems
  • Comply with applicable laws and regulations

3. SMS / Text Messaging Communications (A2P Compliance)

3.1 Consent to Receive SMS Messages

If you provide your phone number and affirmatively consent, we may send you SMS (text) messages related to:

  • Scheduling and appointment reminders
  • Account or membership notifications
  • Service updates
  • Promotional or marketing messages (if you explicitly opt in)

Providing your phone number alone does not constitute consent. SMS messages are only sent where express permission has been granted through our website forms, membership platforms, or written agreements.

3.2 Message Frequency and Fees

Message frequency may vary depending on your interactions with us.
Message and data rates may apply, depending on your mobile carrier and service plan.

3.3 Opt‑Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message.
After opting out, you will no longer receive SMS communications unless you re‑opt in.

For assistance, you may reply HELP or contact us directly using the information below.

3.4 Recordkeeping

We maintain records of SMS opt‑in and opt‑out activity as required by carrier and regulatory guidelines.

4. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties that assist us in operating our business, including:

  • Payment processors
  • Scheduling, CRM, and membership platforms
  • Email and SMS communication service providers
  • IT support, hosting, and website maintenance vendors
  • Legal, tax, or accounting advisors
  • Law enforcement or regulatory authorities where legally required

All third parties are contractually required to protect your information and use it only for authorized purposes.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality
  • Remember preferences and session settings
  • Measure and analyze site performance
  • Support marketing and advertising efforts

You may disable cookies through your browser, but some features of the site may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No system is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You may:

  • Request access to or correction of your personal information
  • Opt out of marketing communications
  • Withdraw consent for SMS or email communications
  • Request deletion of your information, subject to legal and contractual obligations

Requests may be submitted using the contact information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

The Forge Premier Training
Website: https://forge.training
Contact Page: https://forge.training/contact-us/